Returns & Refunds

Last updated: September 7, 2026

We accept eligible returns requested within 30 days after delivery.

Eligibility

Items must be unused, unworn, and in the condition received, with original packaging and accessories. Proof of purchase is required.

Start a return

Email mrdigitzer@gmail.com before returning an item. Include your order number, reason for return, and photos if the item is damaged, defective, or incorrect. We will provide instructions after reviewing the request. Unauthorized returns may be delayed.

Authorized returns should be sent to:
Boo & Broom
7529 Parsons Blvd #1001
Fresh Meadows, NY 11366
United States

Return shipping

Customers pay return shipping for change-of-mind, fit, or preference returns. Boo & Broom covers reasonable return shipping when an item arrives damaged, defective, or incorrect. Original shipping charges are non-refundable unless the return resulted from our error or a defective item.

Damaged, defective, or incorrect items

Contact us promptly after delivery so we can evaluate the issue and provide a replacement, refund, or return instructions.

Refund timing

After an eligible return is received and inspected, we will notify you whether the refund was approved. Approved refunds are issued to the original payment method within 10 business days. Banks and card issuers may require additional posting time.

Cancellations

Contact us as soon as possible. Orders can be cancelled only before processing begins. After processing or shipment, the standard return process applies.